DHHS Secretary Aldona Wos, M.D., hosted a health delegation from Taiwan Aug. 27 using the model at Wake Human Services to demonstrate the economies and effectiveness of an integrated system for delivery of health and human services.
"We have taken many steps in North Carolina to improve a family’s access to services through technology, and Wake County is a leader in the efficient provision of these critical services," Wos said. "Their model consolidates social services, public health, behavioral health and other services in a single building - so it’s an example of convenience that is worth studying. When combined, these services are in a better position to anticipate and respond to the needs of their citizens, which results in better outcomes for all."
Wos lauded NC FAST - North Carolina families Accessing Services through Technology - as an important tool that helps county Departments of Social Services improve the way they determine eligibility for the spectrum of services for individuals and families in need.
The delegation from the island nation was led by Dr. Shiow-Ing Wu, Deputy Director, Taiwan Food and Drug Administration. The group included high ranking leaders in medical, drug, insurance and epidemiology. Wos hosted the delegation at the Wake Human Services facility on Sunnybrook Lane in Raleigh to showcase the combination of services at a single location.
The delegation’s visit is sponsored by Duke University’s Center for International Studies. Wake Human Services Director Ramon Rojano and key county staff presented overviews of services and how they interact, followed by a presentation by the delegation regarding their nation’s efforts to restructure and transform services.
DHHS leadership led a group discussion that included shared perspectives from several department leaders including Dr. Robin Cummings, Deputy Secretary of Health Services; Sherry Bradsher, Deputy Secretary for Human Services; the state epidemiologist and top leaders for public health, social services and mental health services.
"We are grateful for the hospitality of Mr. Rojano and Regina Petteway and for their kind assistance in setting up this important visit," Wos said. Petteway is Director of Wake County Administration.