Lee County’s Women, Infants and Children program is using a new filing system that should result in shorter wait times for recipients, officials say.
Lee County WIC Director Donna Clark said the system also will result in less paperwork for staff and more time spent on nutrition education with clients.
“We used to have to fill out forms by hand,” Clark said. “Since everything is entered into the computer instead of being handwritten, it has decreased the time spent on filling out forms. Now we can just talk to clients. We’re not asking for the same information over and over again.”
The change comes as part of N.C. Department of Health and Human Services' roll-out of the Crossroads management information system across the state.